Franchise Manager Resume Sample

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Written by Milan Šaržík, CPRW

Certified Professional Résumé Writer

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Franchise Manager Resume Sample (Full Text Version)

Dalibor Stulic

Address: Gunduliceva 24, 98532, Zagreb, Croatia

Email address: daliborstulic@gmail.com

Phone number: 091/7992316

Profile

Dynamic and results-oriented Franchise Manager with over 2 years of demonstrated expertise in overseeing business operations, executing sales initiatives, and hiring top talent. Proven track record of exceptional accomplishments, strong leadership qualities, and adept problem-solving capabilities.

Work experience

01/2018 - 03/2019, Franchise Manager, Starbucks Corporation, Zagreb, Croatia

Oversaw all business operations, including hiring, payroll, customer relations, marketing, and administration.
Supervised and evaluated service staff, produced monthly reports on franchise performance, and delivered presentations to franchise owner.
Cultivated and managed professional relationships with vendors and suppliers.
Achieved a 25% increase in sales revenue in 2018.

06/2016 - 12/2017, Franchise Manager, Domino's Pizza, Inc., Zagreb, Croatia

Spearheaded the development and execution of innovative business growth plans and strategies, overseeing employees and crafting work schedules.
Directed the overall success of the franchise, managing daily business operations.
Consistently surpassed sales quotas and revenue targets, focusing on enhancing customer satisfaction.
Recruited and trained new staff, devised and implemented creative marketing campaigns.

Education

09/2012 - 05/2016, Business & Management, International Institute for Management Development, Lausanne, Switzerland

Achieved top 5% ranking in the Programme
Participated in Economics Society, Marketing Society, and TEDx Club

09/2008 - 05/2012, Gymnasium, V. Gymnasium, Zagreb, Croatia

Attained graduation with distinction, achieving Grade 1 (equivalent to A/excellent) in all four subjects.

Skills

Languages

Croatian

English

German

Japanese

Computer Skills

Microsoft Office

SambaSaaS, Jolt

ClassJuggler, mHelpDesk

MarcomCentral Enterprise

Interpersonal Skills

Ability to Work under Pressure

Communication Skills

Good Team Player

Leadership Skills

Problem-solving

Time Management

Volunteering

09/2010 - 05/2012, Class Treasurer, V. Gymnasium, Zagreb, Croatia

Certificates

06/2014, Certificate in Strategic Leadership Development, University of California Irvine

04/2012, Driving Licence, Driving School

Hobbies

Exploring distant lands

Getting lost in a good book

Every kind of sport

Milan Šaržík, CPRW

Certified Professional Résumé Writer

Milan’s work-life has been centered around job search for the past three years. He is a Certified Professional Résumé Writer (CPRW™) as well as an active member of the Professional Association of Résumé Writers & Careers Coaches (PARWCC™). Milan holds a record for creating the most career document samples for our help center – until today, he has written more than 500 resumes and cover letters for positions across various industries. On top of that, Milan has completed studies at multiple well-known institutions, including Harvard University, University of Glasgow, and Frankfurt School of Finance and Management.

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