Head Cashier Resume Template

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Written by Milan Šaržík, CPRW

Certified Professional Résumé Writer

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Head Cashier Resume Template (Full Text Version)

Flaviana Portella

Address: Corso Alcide De Gasperi 39, 32130, Rome, Italy

Email address: flavianaportella@gmail.com

Phone number: 0324 3091371

Profile

Highly motivated and customer-focused sales professional with excellent communication skills and a proven track record of success. Recognized as a multiple Employee of the Month award winner for outstanding performance. Skilled in managing store front end activities, cultivating client relationships, and training sales associates effectively.

Work experience

09/2017 - 02/2019, Head Cashier, Gucci, Inc., Rome, Italy

Processed payments through various methods, including cash, credit/debit cards, and issued receipts and refunds.
Trained and supervised all cashiers and sales associates, while creating weekly/monthly performance reports for sales managers.
Authorized to approve discounts up to 3,000€.
Managed and motivated a team of twenty-one cashiers and sales associates to achieve their peak performance.

08/2016 - 08/2017, Head Cashier and Stock Clerk, River Island, Inc., Rome, Italy

Collaborated with team members to exceed customer expectations and enhance overall customer experience.
Directed and managed all front-end operations in a high-volume retail setting.
Received the T.E.A.M. (Training, Excellence, and Mentoring) award from store management for outstanding performance.

07/2014 - 08/2016, Cashier/Customer Service Assistant, Green Valley, Inc., Rome, Italy

Welcomed and greeted potential clients.
Managed client interactions to enhance customer experience and satisfaction.
Collaborated with managers in decision-making processes on product, customer experience, sales, orders, presentations, and company matters.
Recognized as Employee of the Month twice.

Education

09/2010 - 05/2014, Gymnasium, Liceo Scientifico Statale G.B. Morgagni, Rome, Italy

Achieved Distinction by earning Grade 1 (equivalent to A/excellent) in all 4 subjects
Graduated from Gymnasium with top honors
Demonstrated excellence in academic performance with consistent high grades
Excelled in all subjects and consistently met high achievement standards

Skills

Languages Skills

Italian

English

Spanish

Computer Skills

Microsoft Office

Cash Register

Chromis POS, eHopper

Imonggo, Loyverse POS

Interpersonal Skills

Communication Skills

Complaint Handling

Good Team Player

Leadership Skills

Time Management

Volunteering

06/2013 - 08/2013, Fund Allocator, Italian Centre for Aid to Children, Rome, Italy

Certificates

03/2018, IELTS, British Council

Band Score: 8.5 (C2 Equivalent)

03/2014, Driving Licence, Driving School

Hobbies

Exploring distant lands

Getting lost in a good book

Capturing moments

Milan Šaržík, CPRW

Certified Professional Résumé Writer

Milan’s work-life has been centered around job search for the past three years. He is a Certified Professional Résumé Writer (CPRW™) as well as an active member of the Professional Association of Résumé Writers & Careers Coaches (PARWCC™). Milan holds a record for creating the most career document samples for our help center – until today, he has written more than 500 resumes and cover letters for positions across various industries. On top of that, Milan has completed studies at multiple well-known institutions, including Harvard University, University of Glasgow, and Frankfurt School of Finance and Management.

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