Information Technology Assistant Resume Sample

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Written by Milan Šaržík, CPRW

Certified Professional Résumé Writer

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Information Technology Assistant Resume Sample

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Information Technology Assistant Resume Sample (Full Text Version)

Gustav Bettler

Email address: hello@kickresume.com

Phone number: 555-555-5555

Profile

Highly skilled and proactive Information Technology Assistant with a proven track record of effectively resolving hardware/software issues, overseeing network systems, and managing inventories. Possessing exceptional communication abilities, keen attention to detail, a professional demeanor, superior analytical capabilities, and a demonstrated aptitude for thriving in high-pressure business settings.

Work experience

06/2017 - 05/2019, Information Technology Assistant, Conway MacKenzie, Inc., London, United Kingdom

Troubleshooted and resolved hardware/software faults, installed and maintained computer hardware, and enhanced network systems.
Configured and managed antivirus applications, offered support to end users, and conducted risk assessments.
Restored data, managed inventories, and ensured adherence to all policies and procedures.
Assisted in website management, trained and coordinated IT staff, and oversaw daily operations.
Recognized as Employee of the Month twice for exceptional performance.

Education

09/2013 - 05/2017, Computer Science & Information Systems, University of Cambridge, Cambridge, United Kingdom

Achieved First Class Honours, ranking in the top 5% of the program
Received the 2015 Academic Excellence Award
Participated in clubs and societies including the Engineering Society, Math Society, and TEDx Club.

09/2009 - 05/2013, IB Diploma Program, Leysin American School, Leysin, Switzerland

Achieved Distinction in IB Diploma Program with Grade 1 (A/excellent equivalent) in all 6 subjects
Participated in Astronomy Society, Physics Society, and Tennis Club during high school.

Skills

Languages

German

English

French

Chinese

Computer Skills

Microsoft Office

Freshdesk, LiveAgent

JIRA Service Desk, Front

Samanage, HTML

Interpersonal Skills

Analytical Skills

Communication Skills

Detail-oriented

Good Team Player

Technological Expertise

Time Management

Volunteering

09/2011 - 05/2012, Vice President, Leysin American School Physics Society, Leysin, Switzerland

Certificates

04/2019, Certified Technology Manager, The Association of Technology, Management, and Applied Engineering

Milan Šaržík, CPRW

Certified Professional Résumé Writer

Milan’s work-life has been centered around job search for the past three years. He is a Certified Professional Résumé Writer (CPRW™) as well as an active member of the Professional Association of Résumé Writers & Careers Coaches (PARWCC™). Milan holds a record for creating the most career document samples for our help center – until today, he has written more than 500 resumes and cover letters for positions across various industries. On top of that, Milan has completed studies at multiple well-known institutions, including Harvard University, University of Glasgow, and Frankfurt School of Finance and Management.

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