Network Support Specialist Resume Sample

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Written by Milan Šaržík, CPRW

Certified Professional Résumé Writer

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Network Support Specialist Resume Sample (Full Text Version)

Tomasz Rokicki

Email address: hello@kickresume.com

Phone number: 555-555-5555

Profile

Experienced Network Support Specialist with a proven track record of successfully installing and maintaining network hardware and software, delivering exceptional support to end-users, and overseeing LAN/WAN infrastructure. Possessing a Computer Science & Information Systems degree from a prestigious university, I bring a deep passion for Technology and a meticulous eye for detail. A proficient communicator who employs a data-driven methodology, exceptional analytical prowess, and stellar problem-solving capabilities.

Work experience

06/2017 - 06/2019, Network Support Specialist, Lionbridge Technologies, Inc., London, United Kingdom

Configured and maintained network hardware and software, offered valuable network advice and support to end-users, and tested installed systems.
Conducted daily backups, optimized and managed LAN/WAN infrastructure, and troubleshooted and resolved any issues.
Established and managed VPN accounts and contributed to the development and implementation of advanced, secure telecommunications technology.
Trained and coordinated new staff members, oversaw multiple network projects, and ensured adherence to all policies and procedures.
Recognized as Employee of the Month for outstanding performance.

Education

09/2013 - 05/2017, Computer Science & Information Systems, Queen Mary University of London, London, United Kingdom

Attained First Class Honours, ranking in the top 10% of the Programme.
Recognized as the 2016 Academic Excellence Award winner.
Engaged in various Clubs and Societies including Economics Society, Engineering Society, and Swimming Club.

09/2009 - 05/2013, IB Diploma Programme, British International School of Cracow, Krakow, Poland

Achieved Graduation with Distinction, earning Grade 1 (A/excellent equivalent) in all 4 subjects
Received the 2013 Best Graduate Award
Active member of Computer Club, Football Team, and Physics Society.

Skills

Languages

Polish

English

French

Computer Skills

Microsoft Office

PRTG Network, Incinga

ManageEngine OpManager

Nagios XI, Datadog

Interpersonal Skills

Analytical Skills

Communication Skills

Critical Thinking

Good Team Player

Passion for Technology

Problem-solving

Technological Expertise

Time Management

Volunteering

09/2014 - 05/2015, Class Representative, Queen Mary University of London, London, United Kingdom

Certificates

06/2018, Certified Network Administrator, Microsoft Learning

09/2016, Driving Licence, Driving School

Hobbies

Exploring distant lands

Capturing moments

Every kind of sport

Milan Šaržík, CPRW

Certified Professional Résumé Writer

Milan’s work-life has been centered around job search for the past three years. He is a Certified Professional Résumé Writer (CPRW™) as well as an active member of the Professional Association of Résumé Writers & Careers Coaches (PARWCC™). Milan holds a record for creating the most career document samples for our help center – until today, he has written more than 500 resumes and cover letters for positions across various industries. On top of that, Milan has completed studies at multiple well-known institutions, including Harvard University, University of Glasgow, and Frankfurt School of Finance and Management.

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