Steward Resume Sample

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Written by Milan Šaržík, CPRW

Certified Professional Résumé Writer

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Steward Resume Sample (Full Text Version)

Zygmunt Kusek

Email address: hello@kickresume.com

Phone number: 555-555-5555

Profile

Dynamic and customer-focused Steward with a proven track record of thriving in high-pressure, fast-paced environments. Skilled in providing exceptional assistance to flight passengers, adept at resolving client issues, and proficient in handling emergency situations. Strong communicator with a strong work ethic and effective problem-solving abilities. Currently seeking a Steward position with a forward-thinking company that values growth and flexibility.

Work experience

08/2017 - 08/2019, Steward, Singapore Airlines, Singapore

Provided exceptional passenger assistance during flights, ensuring alignment with company standards and meeting all customer needs.
Resolved passenger issues promptly, served meals and refreshments, and offered valuable advice on services.
Ensured cleanliness and organization in work area, processed payments, and managed emergency situations efficiently.
Stocked supplies, collaborated with team members to enhance passenger satisfaction, and closely supported the Manager.
Recognized by executives for elevating client satisfaction rates from 87% to 96% in a two-year period.

Education

09/2015 - 05/2017, IB Diploma Programme, British International School of Cracow, Cracow, Poland

Achieved Distinction in the IB Diploma Programme with Grade 1 (A/excellent equivalent) in all 6 subjects.
Awarded the 2017 Best Graduate Award.
Participated in extracurricular activities including Business Club, Fitness Club, and Volleyball Team.

Skills

Languages

Polish

English

German

Chinese

Spanish

Professional Skills

Cultural Awareness

Physical Stamina

Stress Tolerance

Interpersonal Skills

Communication Skills

Complaint Handling

Good Team Player

Outgoing

Problem-solving

Work Ethic

Time Management

Volunteering

09/2015 - 05/2017, Class Representative, British International School of Cracow, Cracow, Poland

Certificates

06/2017, First Aid Certification, National Safety Council

Milan Šaržík, CPRW

Certified Professional Résumé Writer

Milan’s work-life has been centered around job search for the past three years. He is a Certified Professional Résumé Writer (CPRW™) as well as an active member of the Professional Association of Résumé Writers & Careers Coaches (PARWCC™). Milan holds a record for creating the most career document samples for our help center – until today, he has written more than 500 resumes and cover letters for positions across various industries. On top of that, Milan has completed studies at multiple well-known institutions, including Harvard University, University of Glasgow, and Frankfurt School of Finance and Management.

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