Supervisor Resume Sample

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Written by Milan Šaržík, CPRW

Certified Professional Résumé Writer

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Supervisor Resume Sample (Full Text Version)

WERNER RICHLI

Email address: hello@kickresume.com

Phone number: 555-555-5555

Profile

Highly motivated and results-driven Store Supervisor with over 14 years of experience in fast-paced retail environments. Demonstrated expertise in optimizing operations, recruiting top talent, streamlining processes, implementing innovative strategies, and consistently exceeding sales goals. Skilled in fostering high customer satisfaction levels and building strong, loyal relationships. Adept at communication, problem-solving, and driving sustainable improvements. Passionate about delivering exceptional customer experiences and achieving exceptional results.

Work Experience

09/2015 - present, Store Supervisor, Hunter Boot, Leicester, United Kingdom

Lead and motivate a team of 25 staff members in customer service, finance, and logistics departments.
Provide coaching, mentoring, and training through observation, 1:1 feedback, and setting a positive example.
Spearheaded initiatives including implementing click-to-collect 24/7 parcel box and revamping store planogram, resulting in a sales increase of 500% to $5M (2011), $12M (2012), and $15M (August 2013).
Consistently surpass monthly store goals, achieving 212% of target in September 2014.
Introduced monthly product workshops for staff to enhance product knowledge and promote awareness.

01/2007 - 08/2015, Store Supervisor, Under Armour, London, United Kingdom

Spearheaded a team of 15 customer service, delivery, finance, and operations employees.
Implemented and upheld top service standards, resulting in a store with an average 91% satisfaction rate in customer surveys.
Introduced layaway service, leading to a direct sales increase of 32% in less than 12 months.
Promoted a positive work environment by recognizing exceptional performance through employee of the month awards, bonuses and perks, and providing on-the-job training.
Maintained a proud 89% employee retention rate over a 2-year period.

Skills

Languages

English

Spanish

Education

09/2002 - 08/2006, Bachelor of Business Administration, University of Leicester, Leicester, United Kingdom

Achieved Dean's List honors in 2002 and 2006.
Participated in Business Club and Economics Society.

Hobbies

Exploring distant lands

Getting lost in a good book

Capturing moments

Milan Šaržík, CPRW

Certified Professional Résumé Writer

Milan’s work-life has been centered around job search for the past three years. He is a Certified Professional Résumé Writer (CPRW™) as well as an active member of the Professional Association of Résumé Writers & Careers Coaches (PARWCC™). Milan holds a record for creating the most career document samples for our help center – until today, he has written more than 500 resumes and cover letters for positions across various industries. On top of that, Milan has completed studies at multiple well-known institutions, including Harvard University, University of Glasgow, and Frankfurt School of Finance and Management.

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