Housekeeper Resume Example

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Written by Milan Šaržík, CPRW

Certified Professional Résumé Writer

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Housekeeper Resume Example (Full Text Version)

Leandra Passos

Address: 49 Iolaire Road, P210 0BX, London, United Kingdom

Email address: leandrapassos@gmail.com

Phone number: 070 3468 8905

Profile

Recipient of the Employee of the Month Award for delivering exceptional housekeeping services and enhancing operational efficiency within housekeeping teams. Proficient in training and mentoring new staff members, devising and executing innovative cleaning protocols, addressing client concerns, and excelling in collaborative team settings.

Work experience

10/2016 - 02/2019, Housekeeper, Premier Inn, Inc., London, United Kingdom

Executed high-quality cleaning procedures according to 5-Star hotel standards and policies.
Promptly reported any shortages or issues to Housekeeping Manager.
Trained and instructed new staff on housekeeping protocols to deliver superior client service.
Completed additional tasks as assigned.

08/2014 - 10/2016, Housekeeping Assistant, Park House Hotel, Inc., London, United Kingdom

Spearheaded the development and implementation of innovative cleaning procedures and strategies to enhance the efficiency of the housekeeping team.
Consistently delivered exceptional client service, promptly reporting and addressing any issues.
Recognized with the Employee of the Month award and praised by managers for delivering outstanding housekeeping services.

Education

09/2010 - 05/2014, High School, St Julian’s School, Lisbon, Portugal

Achieved graduation with distinction, showcasing exceptional academic performance.
Demonstrated strong leadership skills through involvement in extracurricular activities.
Excelled in coursework, earning top grades in various subjects.
Participated in community service projects, contributing positively to the school and local community.
Spearheaded initiatives to improve school culture and foster a positive learning environment.

Skills

Languages

Portuguese

Spanish

English

French

Interpersonal Skills

Communication Skills

Complaint Handling

Customer Service Skills

Good Team Player

Problem Solving

Time Management

Volunteering

02/2017 - 02/2018, Charity Fundraiser, UrbanLeaf, Inc., London, United Kingdom

Certificates

06/2018, Certified Executive Housekeeper, Hotel & Lodging Educational Institute

Milan Šaržík, CPRW

Certified Professional Résumé Writer

Milan’s work-life has been centered around job search for the past three years. He is a Certified Professional Résumé Writer (CPRW™) as well as an active member of the Professional Association of Résumé Writers & Careers Coaches (PARWCC™). Milan holds a record for creating the most career document samples for our help center – until today, he has written more than 500 resumes and cover letters for positions across various industries. On top of that, Milan has completed studies at multiple well-known institutions, including Harvard University, University of Glasgow, and Frankfurt School of Finance and Management.

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