Basic Resume Template

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Written by Milan Šaržík, CPRW

Certified Professional Résumé Writer

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Basic Resume Template (Full Text Version)

Alex Laurens

Email address: hello@kickresume.com

Phone number: 555-555-5555

Resume objective

Highly skilled and customer-focused Computer Support Specialist with 4 years of experience. Demonstrates exceptional communication abilities and thrives in both independent and team settings. Possesses a deep knowledge of the field and is actively seeking a rewarding opportunity in a progressive company.

Work experience

07/2016 - 07/2020, Computer Support Specialist, PGT Technologies, LLC, Pittsburgh, PA, United States

Provided professional technical support to clients, resolving any IT-related issues.
Tested software and actively participated in developing multiple applications.
Maintained various hardware, configured wireless and scanner equipment, and updated computer systems.
Collaborated with colleagues to improve customer satisfaction, resulting in a 15% increase within one year.
Awarded Employee of the Year for consistently delivering exceptional work performance.

Education

09/2012 - 05/2016, Computer Science, Carnegie Mellon University, Pittsburgh, PA, United States

Achieved a GPA of 3.98, placing in the top 3% of the Computer Science program.
Engaged in extracurricular activities by participating in the Business Club, Math Society, and TEDx Club.

09/2008 - 05/2012, High School, Hyderabad Public School, Hyderabad, India

Achieved graduation with Distinction, earning Grade 1 (equivalent to A/excellent) in all subjects.
Received the 2011 Principal's Award for representing the school at various engineering competitions.
Participated in Extracurricular Activities including Computer Club, Engineering Society, and Math Society.

Skills

Languages

Hindi

English

French

Software Skills

MS Office

Iolo System Mechanic

Ashampoo WinOptimizer

Freshdesk

LiveAgent

Soft Skills

Accuracy

Detail-oriented

Communication Skills

Good Team Player

Problem-solving

Time Management

Volunteering

09/2014 - 05/2015, Class Representative, Carnegie Mellon University, Pittsburgh, PA, United States

Certificates

05/2020, Microsoft Certified Desktop Support Technician, Microsoft Learning

Milan Šaržík, CPRW

Certified Professional Résumé Writer

Milan’s work-life has been centered around job search for the past three years. He is a Certified Professional Résumé Writer (CPRW™) as well as an active member of the Professional Association of Résumé Writers & Careers Coaches (PARWCC™). Milan holds a record for creating the most career document samples for our help center – until today, he has written more than 500 resumes and cover letters for positions across various industries. On top of that, Milan has completed studies at multiple well-known institutions, including Harvard University, University of Glasgow, and Frankfurt School of Finance and Management.

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