BSS Engineer Resume Sample

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Written by Tomáš Ondrejka

Co-Founder and CMO

Feb. 29, 2024

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BSS Engineer Resume Sample (Full Text Version)

Tobias Donnelly

Email address: hello@kickresume.com

Phone number: 999-999-999

Web: www.kickresume.com

Profile

Versatile and multilingual BSS engineer ready to amplify your network's capabilities. On the hunt for an exciting BSS engineering role to inject expertise and optimize network performance with a global perspective.

Education

09/2013 - 06/2015, Master of Science in Electrical Engineering, Stanford University, Stanford, United States

GPA 4.0 (Top 1% of the Program)
The 2015 Academic Excellence Award winner

09/2010 - 06/2013, Bachelor of Science in Electrical Engineering, Stanford University, Stanford, United States

GPA 3.8 (top 10% of the program)

Work Experience

05/2020 - present, BSS engineer, Verizon Communications, New York, United States

Implemented and optimized network infrastructure for seamless communication between multiple sites, resulting in a 30% increase in overall network performance.
Conducted comprehensive network analysis to identify and resolve connectivity issues, resulting in a 20% reduction in network downtime.
Developed and executed test plans for new hardware and software upgrades, ensuring smooth integration and minimizing disruptions to daily operations.

05/2018 - 04/2020, BSS engineer, AT&T, New York, United States

Troubleshot and resolved complex network issues, ensuring minimal downtime and uninterrupted service for clients.
Collaborated with cross-functional teams to design and deploy network infrastructure, meeting project deadlines and budgetary constraints.

07/2015 - 04/2018, Associate BSS Engineer, AT&T, New York, United States

Implemented innovative solutions for network optimization, resulting in a 20% increase in overall network performance.
Assisted in the design and deployment of new network infrastructure, effectively integrating new technologies and ensuring seamless connectivity for end-users.

Skills

Languages

English

Spanish

Computer Skills

Atoll

MATLAB

Python

ArcGIS

Strengths

Technical skills

Communication abilities

Problem-solving proficiency

Analytical mindset

Attention to detail

Team player

Position Overview:

A BSS (Business Support System) Engineer is a telecommunications professional responsible for managing and maintaining the business support systems within a telecommunications network. These systems include billing, customer relationship management, and other functions essential to the business operations of a telecom company. BSS Engineers ensure the smooth operation of these systems, troubleshoot issues, implement upgrades, and support billing and customer service functions. They play a crucial role in delivering efficient telecom services while also enhancing the customer experience through accurate billing and account management.

Tomáš Ondrejka

Co-Founder and CMO

Tomas is the CMO and co-founder of Kickresume, the company that has already helped nearly 4,000,000 job seekers land their dream jobs. Although these days his role revolves mostly around Kickresume's marketing strategy, he still likes to share his extensive knowledge of resumes and personal branding with job seekers around the world. Also, due to the nature of his work, he consumes an unhealthy resume-related content on daily basis.

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