Client Associate Resume Example

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Client Associate Resume Example (Full Text Version)

Christiane Schricker

Email address: hello@kickresume.com
Phone number: 555-555-5555

Resume summary

Dynamic and results-oriented Client Associate with a proven track record of cultivating and managing client relationships while delivering exceptional service. Skilled in negotiation and adept at thriving in high-pressure business settings. A collaborative team player and effective communicator.

Work experience

08/2017 - 10/2020, Client Associate, MNE Financial, LLC, Frankfurt, Germany
  • Enhanced client relationships by managing all incoming phone calls and emails.
  • Conducted client meetings, maintained relevant databases, and developed and coordinated office schedules.
  • Identified client goals and targets, and led the creation and implementation of a new contact management system.
  • Improved client satisfaction with provided services by 12% within one year.
  • Received recognition as a top-achieving employee by company executives multiple times.

Education

09/2013 - 05/2017, Business Administration, University of Miami, Miami, FL, United States
  • Achieved a GPA of 3.98, placing in the top 3% of the program.
  • Participated in Business Club, Marketing Society, and TEDx Club.
09/2009 - 05/2013, High School, Metropolitan School Frankfurt, Frankfurt, Germany
  • Achieved graduation with distinction, earning a Grade 1 (equivalent to an A/excellent) in all subjects.
  • Engaged in extracurricular activities including participation in the Debate Club, Model United Nations, and Tennis Club.

Skills

Languages
German
English
Spanish
Software Skills
Microsoft Office
Zoho Desk
LiveAgent
Salesforce
Soft Skills
Accuracy
Communication Skills
Critical Thinking
Negotiation
Problem-solving
Teamwork

Volunteering

06/2014 - 10/2015, Fund Allocator, St John Charity, Miami, FL, United States

Certificates

08/2020, Client Relationship Manager, International Business Association

Hobbies

Archery
Football
Reading books

Milan’s work-life has been centered around job search for the past three years. He is a Certified Professional Résumé Writer (CPRW™) as well as an active member of the Professional Association of Résumé Writers & Careers Coaches (PARWCC™). Milan holds a record for creating the most career document samples for our help center – until today, he has written more than 500 resumes and cover letters for positions across various industries. On top of that, Milan has completed studies at multiple well-known institutions, including Harvard University, University of Glasgow, and Frankfurt School of Finance and Management.

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