Client Manager Resume Example

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Client Manager Resume Example (Full Text Version)

Yolanda Bravo

Email address: hello@kickresume.com
Phone number: 555-555-5555

Profile

Highly accomplished Client Manager with a demonstrated history of driving exceptional outcomes through strategic planning and effective leadership. Possessing 3 years of hands-on experience in the field, Yolanda leverages a diverse skill set to deliver outstanding results. A proactive and collaborative team player, she consistently exceeds expectations.

Work experience

09/2017 - 09/2020, Client Manager, M&T International, LLC, London, United Kingdom
  • Spearheaded management of 100+ key client accounts, delivering top-notch professional support.
  • Identified and assessed potential business opportunities, focusing on revenue loss minimization strategies.
  • Achieved a 17% reduction in unnecessary client account maintenance costs.
  • Recruited and oversaw training for new Customer Support Specialists, while efficiently managing various office tasks.
  • Recognized as Employee of the Year for surpassing all assigned objectives and targets.

Education

09/2013 - 05/2017, Business Administration, Bocconi University, Milan, Italy
  • Achieved a GPA of 3.98, ranking in the top 3% of the program
  • Participated in Business Club, Economics Society, and TEDx Club
09/2009 - 05/2013, High School, Escola Joan Pelegrí, Barcelona, Spain
  • Graduated with Distinction, receiving Grade 1 (A/excellent equivalent) in all subjects
  • Won the 2012 Principal's Award for achieving extraordinary academic results
  • Participated in Extracurricular Activities such as Fitness Club, Economics Society, and Politics Society

Skills

Languages
Spanish
English
Italian
Computer Skills
MS Office
AllClients
HubSpot
Zendesk

Strengths

Communication
High achiever
Multitasking
Negotiating
Leadership
Responsibility
Teamwork

Volunteering

09/2015 - 05/2016, Vice President, Bocconi University Business Club, Milan, Italy

Certificates

07/2020, Certified Business Relationship Manager, International Business Society
06/2015, Driver's license, Driving School

Milan’s work-life has been centered around job search for the past three years. He is a Certified Professional Résumé Writer (CPRW™) as well as an active member of the Professional Association of Résumé Writers & Careers Coaches (PARWCC™). Milan holds a record for creating the most career document samples for our help center – until today, he has written more than 500 resumes and cover letters for positions across various industries. On top of that, Milan has completed studies at multiple well-known institutions, including Harvard University, University of Glasgow, and Frankfurt School of Finance and Management.

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