Commercial Director Resume Example

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Commercial Director Resume Example (Full Text Version)

Jan Serio

Address: McDunaj 14, 90009, Zagreb, Croatia
Title: Master of Economics
Date of Birth: 1988-11-11
Mobile number: +999999999
Email: hello@kickresume.com

About me

Experienced and accomplished sales professional with a Master's Degree in Economics from the Faculty of Economics and Tourism, "Dr. Mijo Mirković" of Pula. Proven track record of success in sales, tourism, and import/export industries. Proficient in account management, leadership, analytics, Microsoft Office, sales strategies, and fluent in foreign languages. Seeking opportunities to leverage my skills and expertise in a dynamic and challenging environment.

Work experience

03/2017 - 07/2017, Commercial Director, Busglobal Adriatic j.d.o.o., Klana, Croatia & Slovenia
  • Developed short term and long term plans for the company
  • Coordinated task execution and monitored market trends
  • Attended business fairs and arranged meetings with clients
  • Controlled and analyzed results
  • Actively recruited and interviewed potential candidates
05/2011 - 11/2016, Team leader, Love Carpe Diem.d.o.o., Zagreb, Thailand & Croatia
  • Spearheaded team leadership initiatives in luxury hotels in Thailand and Croatia
  • Facilitated daily communication with guests and directors in foreign languages
  • Organized sports tournaments and evening events to enhance guest consumption and satisfaction
01/2014 - 06/2015, Account and Sales manager, Infobip d.o.o, Pula, Croatia
  • Cultivated relationships with business partners and secured new accounts in Central and Northern Europe markets.
  • Identified and understood customer needs, providing consultative guidance on product and solution usage tailored to each country/market.
  • Prepared bids, standard contracts, and other necessary documents for customer exchanges during the sales process.
  • Maintained and utilized customer base to drive revenue and cost-benefit efficiency.
06/2006 - 09/2006, Quad Safari leader, TourISTRA A.D.S. d.o.o., Umag, Croatia
  • Engaged with guests in multiple languages and guided Quad tours three times daily
  • Conducted daily maintenance on Quads

Hobbies

Lifelong learning
Traveling
Sports
Learning foreign languages
Reading
Internet

Education

09/2006 - 06/2013, Master's degree in Economics, Faculty of Economics and Tourism "Dr. Mijo Mirković", Pula, Croatia
  • Conducted in-depth research and analysis for Master's thesis on "The role of multinational corporations in the modern economy"
  • Examined and explored the topic of international movement of capital for final thesis
  • Presented findings and conclusions in a clear and concise manner
  • Demonstrated strong understanding of economic principles and theories through thesis projects
09/2002 - 06/2006, Technician for Hotel and Tourism Business, High school of Tourism and Catering "Anton Štifanić", Poreč, Croatia
  • Successfully completed final thesis on the management of ACI Marina Umag.
  • Coordinated and implemented strategies for improving customer service in hotel and tourism business.
  • Applied technical skills to troubleshoot and resolve issues related to hotel and tourism business operations.
  • Collaborated with team members to develop and execute plans for enhancing efficiency in the hotel and tourism industry.

Additional education

12/2013 - 12/2013, Sales manager, Infobip d.o.o., Vodnjan, Croatia
  • Spearheaded sales team of 10 members to achieve 150% of quarterly sales targets
  • Developed and implemented strategic sales plans resulting in a 20% increase in revenue
  • Mentored and coached team members to improve sales techniques and exceed performance goals
  • Analyzed market trends and competitor activities to identify new opportunities for growth and expansion.
03/2012 - 03/2012, Assistent/Team leader, Love Carpe Diem d.o.o., Obrovac, Croatia
  • Successfully completed a Seminar for Team Leaders and Assistants.
  • Demonstrated leadership abilities through training and development opportunities.
  • Enhanced skills in team building and management techniques.
  • Applied knowledge gained from seminar to improve team performance and productivity.
  • Actively participated in discussions and workshops to expand professional knowledge and expertise.
04/2011 - 04/2011, Tourist Entertainer, Love Carpe Diem d.o.o., Supetar, Croatia
  • Completed training seminar for Tourist Entertainer
  • Demonstrated exceptional entertainment skills to engage and captivate tourists
  • Presented interactive and engaging performances to enhance visitor experience
  • Enhanced knowledge of local culture and history to provide informative and entertaining tours for guests

Skills

Languages
Serbo-Croatian
Slovenian
English
Italian
German
Spanish
Computer skills
MS Office
Microsoft CRM
Microsoft Sharepoint
Trello
Google Docs
Adobe photoshop
Drivers licence
B category

Certificates

2017, The basics of successful communication, Moj Razvoj, http://resourc...anonymised...
2016, Diploma in Digital Marketing, SHAW ACADEMY, http://resourc...anonymised...
2013, Internet e-Marketing expert, Niten Scientia d.o.o., http://resourc...anonymised...
2013, Joomla CMS instalation and administration, Niten Scientia d.o.o., http://resourc...anonymised...

Milan’s work-life has been centered around job search for the past three years. He is a Certified Professional Résumé Writer (CPRW™) as well as an active member of the Professional Association of Résumé Writers & Careers Coaches (PARWCC™). Milan holds a record for creating the most career document samples for our help center – until today, he has written more than 500 resumes and cover letters for positions across various industries. On top of that, Milan has completed studies at multiple well-known institutions, including Harvard University, University of Glasgow, and Frankfurt School of Finance and Management.

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