Cruise Ship Attendant Resume Sample

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Written by Tomáš Ondrejka

Co-Founder and CMO

Feb. 29, 2024

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Cruise Ship Attendant Resume Sample (Full Text Version)

Marigold Frost

Email address: hello@kickresume.com

Phone number: 999-999-999

Web: www.kickresume.com

Education

09/2013 - 06/2016, Bachelor in Travel Management, Stanford University, Stanford, United States

GPA 4.0 (Top 1% of the Program)
The 2015 Academic Excellence Award winner

Work Experience

04/2020 - present, Cruise ship attendant, Cruises Inc., New York, United States

Provided exceptional customer service and ensured guest satisfaction by promptly attending to their needs and requests, resulting in positive feedback and an increase in onboard service ratings.
Managed and maintained cleanliness and hygiene standards across assigned areas, including cabins, public spaces, and dining areas, ensuring a pleasant and safe environment for guests.
Assisted in emergency situations, such as evacuations or medical emergencies, by following established protocols and providing necessary support to ensure the safety and well-being of guests and crew members.

07/2016 - 03/2020, Cruise ship attendant, Cruise Job Directory, New York, United States

Implemented safety protocols and conducted regular inspections to maintain a secure environment for passengers and crew members.
Collaborated with team members to set up and maintain dining areas, entertainment venues, and recreational facilities, ensuring a smooth operation of onboard activities.
Resolved guest concerns and inquiries promptly and professionally, utilizing strong communication and problem-solving skills to ensure guest satisfaction.

Skills

Languages

English

Spanish

Computer Skills

PMS

CRM systems

POS System

Microsoft Office Suite

Hobbies

Exploring Ports of Call

Practicing yoga

Capturing moments

Experimenting with recipes and cooking

Position Overview:

A Cruise Ship Attendant is responsible for ensuring an enjoyable and comfortable experience for passengers on a cruise ship. They assist guests with their needs, provide information about ship activities, and offer impeccable customer service. Attendants work in various departments, such as housekeeping, dining, or entertainment, to meet passengers' diverse requirements. They maintain cabins, serve meals, and help organize onboard events. Attention to detail, excellent communication skills, and a friendly demeanor are crucial for success in this role. Cruise Ship Attendants contribute significantly to passengers' satisfaction, enhancing their overall cruise experience.

Tomáš Ondrejka

Co-Founder and CMO

Tomas is the CMO and co-founder of Kickresume, the company that has already helped nearly 4,000,000 job seekers land their dream jobs. Although these days his role revolves mostly around Kickresume's marketing strategy, he still likes to share his extensive knowledge of resumes and personal branding with job seekers around the world. Also, due to the nature of his work, he consumes an unhealthy resume-related content on daily basis.

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