Healthcare Business Manager Resume Sample

-Managed Inzii production line and 40 team members, closing shop orders/ variance analysis.

-Manufacturing operations: maintain schedule to keep production running at minimal cost.

-Process improvement: implement goals to create efficiency, create/meet KPI/metrics goals.

-Data analysis: extracted data, created various reports, and implemented projects.

-Cross functional: worked with other departments to improve/create new products.

-Achievements: Reduced labor variance by 4% ($20k/month); created guidelines for effective team member cohesion; assessment rubric for new associates/managers; created plant-wide reports to reduce labor hour inaccuracies; re-calibrate BOM to help reduce scrapped material ($5k/month); streamline reports in order to focus on decision-making; oversee newly developing machines for production; worked with product management to develop product; worked with engineers for plant relocation.

-Supervised 10 employees, managed and consulted 96 offices for the desert mountain region.

-Consulted office managers/owner doctors on product launch and marketing implementation.

-Consulted office managers/owner doctors on maximizing revenue strategies.

-Customer Success: managed clients in region to ensure services target goals were met.

-Data Analysis: pulled data from office/region to identify top services and opportunity areas.

-Performance analysis: increase office efficiency, effectiveness, and overall output

-Cross functional: worked with others to create new system for Revenue Operations.

-Achievements: hit goal of 97% revenue from 94%; turned 5 bottom performing offices into the top 20 (out of 600); runner-up region of the year for 2015; helped doctors gain additional revenue of $450,000; implement new MSI system for Revenue Operations; created new reports with available data; decrease inquiries resulting in quicker workflow process; decrease payment processing time from 22 days to 15 days.

-Managed 50 employees, product line roll-outs quarterly, analyze/implement sales strategy.

-Achieved/surpassed key metrics/KPI, establish fundamental process of operations.

-Assessed P&L Statements for sales and customer satisfaction forecasting on a monthly basis.

-Achievements: Met/exceeded key metrics and Key Performance Indicators; implemented district-wide short selling of product lines to minimize loss for the quarter; created district-wide process of operations template

-Managed 12 employees; established hiring guidelines.

-System overhaul on outdated process; created new process for owner (change management).

-Product customization and account management/customer success: created customized programs to improve academic performance; managed client accounts, completed on-boarding process for clients, and regular follow ups to ensure goals were met.

-Business Analysis: re-worked data for legibility, proposed projects based on data/evidence.

-Achievements: set up workflow process, allowing owners to focus on expanding; increased revenue by 41% by adding additional clientele; re-organized/input data for data analysis.