Information Technologist in Michigan State University Resume Sample

Hired by: Michigan State University

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Information Technologist in Michigan State University Resume Sample (Full Text Version)

Freddie Milldow

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Phone number: 555-555-555

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Profile

Resourceful and insightful computer systems team member able to independently analyze and resolve problems. Improve functionality and usability with targeted reviews and forward-thinking strategies. A fast learner with a thirst for knowledge and excellent troubleshooting and debugging abilities. A crucial asset to any company seeking positive, energetic employee.

Education

08/2010 - 12/2016, B.S., Computer Science, Central Michigan University, Mount Pleasant, MI

Minor in Mathematics

Work experience

08/2023 - present, Vended Application Administrator, Michigan State University (MSU), Lansing, MI (Remote)

Required extensive work with, and comprehensive understanding of, the TeamDynamix (TDX) program.
Advanced knowledge and understanding of the operation of enterprise application software and systems, monitoring servers and services according to ITIL based principles.
Conducted comprehensive testing and quality assurance activities for vended application upgrades and patches, minimizing downtime and ensuring seamless integration with existing systems.

06/2022 - 03/2023, Application Support Analyst, Workforce Software, Livonia, MI (Remote)

Support and intimate knowledge of the Workforce Software Suite focusing on UX and User Administration.
Worked trouble tickets from all aspects of the Workforce program including backend coding in SQL, debugging timesheets, determining billable services and variety of other functions; all ticketed through Salesforce ticketing system.
Required working collaboratively with coworkers from all around the world to complete tickets and tasks quickly and continuously.

Additional experience listed on Linkedin Profile

Skills

Technical Skills

Data Analysis

Hardware Repair

Database Management

Troubleshooting

Active Directory

MS Office

Interpersonal Skills

Open-Minded

Flexible

Effective Communicator

Easily Approachable

Creative

Problem Solver

Programming Languages

Java

C++

SQL

References

Professional references available upon request

Position Overview:

As an Information Technologist, you will be responsible for managing and supporting various aspects of information technology within an organization. Responsibilities include troubleshooting hardware and software issues, maintaining computer systems and networks, and implementing security measures to protect data. Collaborate with other IT professionals to deploy technology solutions, provide technical support to end-users, and ensure the smooth operation of IT infrastructure. Your expertise in information technology, problem-solving skills, and ability to adapt to new technologies will be essential in meeting the organization's IT needs. Join our team to contribute to the effective use of technology and support the organization's goals through innovative IT solutions.

Company Overview:

Michigan State University (MSU) is a renowned public research university located in East Lansing, Michigan, United States. Founded in 1855, MSU has grown into one of the largest universities in the country, offering over 200 undergraduate, graduate, and professional degree programs across a wide range of disciplines. Known for its commitment to excellence in education, research, and outreach, MSU is recognized globally for its contributions to fields such as agriculture, engineering, business, and the social sciences. The university's vibrant campus community, world-class faculty, and diverse student body make it a dynamic hub of learning and innovation.

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