Lead Product Manager at BlueSG Resume Sample

Hired by: BlueSG Company

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Lead Product Manager at BlueSG Resume Sample (Full Text Version)

Bernard Adaman

Visa: American

Email address: hello@kickresume.com

Phone number: 999-999-999

Profile

A Product Management Leader who aims to improve people's lives through technology. Led multiple big-scale product developments at Grab for over 5 years and improved business processes through technology solutions at Unilever for close to 10 years.

Work experience

10/2022 - present, Product Management Leader, Mobility, Grab, Singapore

Led a team of two senior product managers responsible for Mobility growth
Collaborated with 16 tech teams and over 700 individuals in Grab to successfully launch the new Move It Philippines Passengers and Drivers app, substantially increasing motorbike rides in the Philippines by >30% in the first month.
Developed strategies to promote Mobility growth in outer cities and cultivated strategic partnerships between Grab Mobility and other enterprises
Spearheaded multiple enhancements to improve mobility experience by optimizing book through rate, fulfilment configurations, affordability, cancellation reductions, and advanced booking improvements.

07/2019 - 09/2022, Lead Product Manager, Deliveries, Fulfilment & Marketplace, Grab, Singapore

Provided mentorship to two Senior Product Managers
Rolled out features to improve efficiency on the Store item picker model
Launched Parking Fee Reimbursement to address the top pain points of drivers and improve driver earnings by 2% (A/B test)
Implemented features for Driver tax compliance in Vietnam, Indonesia, and Singapore,
Implemented improvements in the accuracy of driver's weekly and annual statements
Launched Driver Shifts to enhance marketplace supply shaping and improve the fulfilment rate of delivery orders by 4% (experiment, predictive modelling)
Created a gamification platform through Team Incentives, resulting in increased driver earnings by 5% (A/B Tests)
Improved discoverability of area-time incentives in Supply Shaping through UX redesign, leading to increased driver earnings by 2% (A/B test)
Enhanced Driver stickiness through incentive payout locking feature, resulting in increased driver online hours by 2% (A/B test)

03/2018 - 06/2019, Senior Product Manager, Marketplace, Grab, Singapore

Achieved substantial cost savings by implementing a micro-segmentation rollout of driver incentives, enabling country teams to create targeted incentive programs for specific driver segments.
Spearheaded the introduction of a Unified Incentives Platform, successfully promoting new verticals and driving considerable cost savings
Enhanced the fairness of the driver incentive qualification method, effectively addressing high cancellation rates and protecting Grab's interests.

08/2015 - 03/2018, IT Business Partnering & Services Manager, Unilever, Singapore

Managed a team of 5 consisting of an IT Manager and 4 Business Analysts, supporting IT operations for Malaysia, Singapore, Cambodia, Laos, Myanmar, and Korea
Oversaw and efficiently managed all aspects of Information Technology operations in Korea, encompassing business partnering, infrastructure, services, and budgeting.
Successfully pushed SAP system deployment within Unilever Korea, resulting in substantial cost savings for the organization.
Implemented improvements to manual sales and financial forecasting at month-end, reducing processing time from days to hours using Anaplan software
Introduced automation to manual cross-border transactions from Europe to Asia, reducing processing time from days to instantaneous through the implementation of an EDI interface
Successfully rolled out a pilot web ordering portal for eight customers, providing a streamlined and efficient platform similar to an eCommerce system for distributors, reducing manual order processing.
Significantly improved the reliability of stock information at MYSG by transitioning from a locally developed Warehouse Management System and SAP interface to a standardized regional solution.

03/2008 - 07/2015, IT Business Partnering Analyst - Supply Chain, Unilever, Singapore & Indonesia

Successfully integrated multiple third-party Warehouse Management Systems with SAP, enhancing overall supply chain efficiency.
Orchestrated integrating the Global Procurement legacy system with SAP, enabling centralized transactions in Singapore for Tea Raw Material Procurement and resulting in substantial cost savings.
Accomplished seamless e-Invoicing EDI Integration with suppliers and customers, streamlining invoicing processes and elevating collaboration and communication within the supply chain.
Successfully implemented and stabilized SAP APO SNP (Distribution Planning) in Indonesia, ensuring all distribution centers maintained sufficient safety stock levels to meet demand.
Facilitated the rollout of regional sourcing SAP transactions between Indonesia and multiple countries, including Thailand, Malaysia, Singapore, Australia, New Zealand, China, Taiwan, and Hong Kong, contributing to enhanced supply chain operations.

Education

2011 - 2013, Master of Science, Information System, Nanyang Technological University, Singapore

2003 - 2008, Bachelor, Informatics Engineering, Institut Teknologi Bandung (ITB), Bandung, Indonesia

PUBLIC TALKS

02/2022, Product Management Talk, Startup Coffee Chat by Google Developer Space, https://www.youtube.com/live/HKOVK3RRctg

01/2021, Conducting Experiment to Make Best Product Decision, Teman Produk, https://www.youtube.com/watch?v=0v-1LbDVotc

Position Overview:

As a Lead Product Manager, you will be at the forefront of product development, leading a team to deliver innovative solutions. Your role involves defining product strategies, setting clear objectives, and overseeing the entire product lifecycle. You'll collaborate with cross-functional teams, prioritize features, and ensure alignment with customer needs. Your leadership and communication skills will be essential in guiding the team to deliver high-quality products on time and within budget, driving the company's growth and market success.

Company Overview:

BlueSG Company

BlueSG is a pioneering electric car-sharing service that provides convenient and sustainable mobility solutions. Operating in urban areas, BlueSG offers a network of electric vehicles (EVs) that users can rent for short trips. With a commitment to reducing carbon emissions and congestion, BlueSG promotes eco-friendly transportation options. Through their user-friendly app, customers can easily locate and book EVs, contributing to cleaner and more efficient urban mobility while reducing the environmental footprint of transportation.

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