Manicurist Resume Sample

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Manicurist Resume Sample (Full Text Version)

Dionisia Floria

Address: Via Giulio Camuzzoni 11, 89069, Milan, Italy
Email address: dionisiafloria@gmail.com
Phone number: 0398 8053440
Web: www.dionisiafloria.com

Profile

Results-driven and personable Manicurist with a demonstrated history of exceeding customer expectations. Skilled in delivering expert advice and enhancing client satisfaction through professional manicure and pedicure services. Cultivates strong client relationships and stays abreast of industry trends. Proficient in time management and adept at collaborating within a team environment.

Work experience

07/2016 - present, Manicurist, Samaria Beauty Supply, Inc., Milan, Italy
  • Executed professional manicures and pedicures, while effectively communicating with clients through phone or email.
  • Delivered exceptional customer service, offering expert advice on nail and hand treatments.
  • Addressed and resolved any client concerns or complaints.
  • Spearheaded the development and implementation of innovative procedures to enhance service quality and efficiency.
  • Cultivated and retained a dedicated client following, actively participating in promotional campaigns.
  • Achieved a significant increase in customer satisfaction ratings, elevating from 85% to 97% in 2018.

Education

09/2012 - 06/2016, High School, Istituto Labor Internazionale, Milan`, Italy
  • Achieved Graduated with Distinction, earning Grade 1 - A/excellent equivalent in all subjects
  • Participated in Clubs and Societies such as Fitness Club and Volleyball Team.

Skills

Languages
Italian
English
French
Interpersonal Skills
Customer Service
Creativity
Communication Skills
Complaint Handling
Detail-oriented
Good Team Player
Knowledge of Current Trends
Time Management

Volunteering

06/2015 - 08/2015, English Tutor, Go Overseas, Suva, Fiji

Certificates

06/2016, Certified Nail Technician, International Open Academy
11/2015, Driving Licence, Driving School

Milan’s work-life has been centered around job search for the past three years. He is a Certified Professional Résumé Writer (CPRW™) as well as an active member of the Professional Association of Résumé Writers & Careers Coaches (PARWCC™). Milan holds a record for creating the most career document samples for our help center – until today, he has written more than 500 resumes and cover letters for positions across various industries. On top of that, Milan has completed studies at multiple well-known institutions, including Harvard University, University of Glasgow, and Frankfurt School of Finance and Management.

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