Network Administrator at Design Group Resume Sample

• Managing ESET and CrowdStrike Endpoint and ensuring all servers and computers are protected and up to date.
• Creating a proper System Image that will be used to install Windows across a Network, and KMS activation's.
• Maintaining servers Physical and Virtual.
• Mitel phone system Administration.
• Inventory management, including hardware and software.

• Providing security event analysis and incident handling functions in support of multiple lines of business in a 24x7x365 environment.
• Handle Tier 2 event incident response, case management, and customer notification.
• Daily Traffic Review – replaying traffic from previous shifts to ensure potential security incidents were not missed by a Level 1 Analyst.
• Daily Case Management – reviewed open cases and provided follow up that may be required.
• Utilizing HP’s ArcSight SIEM technologies to conduct effective security event analysis/monitoring and case tracking.
• Conducting extensive security log analysis in support of on-going cyber investigations and data trending review from a large number of various interconnected heterogeneous devices and networks.
• Reviewed and updated documentation (such as SOPs and TTPs).
• Trained in the use of RSA NetWitness Endpoint (eCAT), RSA NetWitness Packets, McAfee ATD, McAfee NSM, Splunk, Splunk UBA, and ArcSight Logger to investigate security events and incidents.

• Providing security event analysis and incident handling functions in support of multiple lines of business for FedEx Enterprise in a 24x7x365 environment.
• Utilizing HP’s ArcSight SIEM technologies to conduct effective security event analysis/monitoring and case tracking.
• Conducting extensive security log analysis in support of on-going cyber investigations and data trending review from a large number of various interconnected heterogeneous devices and networks.
• Trained in the use of RSA NetWitness Endpoint (eCAT), RSA NetWitness Packets, McAfee ATD, McAfee NSM, Splunk, Splunk UBA, and ArcSight Logger to investigate security events and incidents.
• Deliver job-related training/mentoring activities to junior-level security analysts and ensuring they can successfully identify threats and how to investigate them thoroughly.

• Making backups of Servers as well as restoring them on Microsoft Server 2008-2012.
• Managing Bit-defender and ensuring all servers and computers are protected and up to date.
• Supporting and configuring of Windows XP, 7, 8.1, 10 and Mac OS.
• Creating user accounts and assigning appropriate permissions.
• Configuring and administering email accounts in Microsoft Exchange.
• Creating a proper System Image that will be used to install Windows across a Network, and KMS activation's.
• Setting up a file and print server and adding printers to that server.
• Assisting remote users with password resets and any other computer issues.

• Managing AVG Endpoint and ensuring all servers and computers are protected and up to date.
• Creating a proper System Image that will be used to install Windows across a Network, and KMS activation's.
• Maintaining servers Physical and Virtual.
• ShoreTel phone system Administration.
• Inventory management, including hardware and software.
• Experienced with creating user accounts in Active Directory and adding job specific rights to the user.
• Setting up file and print servers and adding printers to the servers.
• Utilizing Remedy ticketing system.
• Sat in daily operation’s meetings and figure out what support is needed and make a game plan on making that happen.
• Ran data drops throughout the facility and installed dozens of access points.
• Making backups of Servers as well as restoring them on Microsoft Server 2008-2012.

• Worked with Workstation Engineering, Professional vendors and Technical support to identify trouble areas.
• Configuring RF Devices.
• Utilizing ServiceNow ticketing system.
• Able to maintain a positive morale and outlook within the IT team.
• Adhere to company security policies, safety and quality workmanship.
• Supporting and configuring of Windows XP, 7, 8.1, 10 and Mac OS.
• Imaging computers via PXE server or USB device.
• Virus and Spyware removal and installing and setting up protection against them.
• Experience with adding new users to AS/400 as well as creating printer out queues.

Graduated: WGU’s online B.S. Cyber security and Information Assurance degree program was designed with input from cyber security experts and leading IT employers to meet the most recent Department of Homeland Security (DHS), and National Security Agency (NSA) guidelines.

Certified Information Systems Security Professional

Certified Cloud Security Professional

Certified Ethical Hacker

Certified Incident Handler

Cyber Security Analyst+

This ArcSight ASP exam tests the user’s skill and knowledge on the ArcSight console and ArcSight Command Center user interfaces to monitor security events, configure ESM, and manage users and as well as ESM network intelligence resources.