Patient Service Associate Resume Sample

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Written by Milan Šaržík, CPRW

Certified Professional Résumé Writer

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Patient Service Associate Resume Sample (Full Text Version)

Aine Talockiene

Email address: hello@kickresume.com

Phone number: 555-555-5555

Profile

Detail-oriented and proactive Patient Service Associate with a proven track record of delivering exceptional customer service to patients. Skilled in organizing and executing clerical and office management tasks, as well as implementing innovative office procedures. Recognized as an Employee of the Month recipient for consistently exceeding expectations. Proficient in multiple hospital management software programs, adept at problem-solving, and a strong team player.

Work experience

08/2017 - 08/2019, Patient Service Associate, MD Anderson Center, Loveland, CO, United States

Provided beneficial advice and recommendations to patients on medical services, enhancing overall patient satisfaction.
Scheduled appointments, processed payments, answered phones, responded to emails, handled mail, and maintained correspondence to ensure smooth office operations.
Collaborated with managers on assigned office tasks, collected necessary patient documents, and ensured timely completion of administrative duties.
Developed new office processes and procedures to increase efficiency and reduce expenses, resulting in a 15% decrease in administrative costs.
Recognized as Employee of the Month for consistently delivering exceptional work and achieving outstanding results.

Education

09/2013 - 05/2017, Gymnasium, Vilnius Jesuit High School, Vilnius, Lithuania

Achieved graduation with Distinction, earning Grade 1 (equivalent to A/excellent) in all four subjects.
Participated in extracurricular activities including Biology Society, Dance Club, and Swimming Club.

Skills

Languages

Lithuanian

English

Chinese

Computer Skills

Microsoft Office

eHospital, Medixcel emr

Aarogya, Mediface Software

HIMS Hospi Logix, Insta HMS

Interpersonal Skills

Accuracy

Good Team Player

Organizational Skills

Problem-solving

Time Management

Volunteering

09/2015 - 05/2017, Class President, Vilnius Jesuit High School, Vilnius, Lithuania

Certificates

04/2019, Certified Medical Office Manager, Practice Management Institute

Milan Šaržík, CPRW

Certified Professional Résumé Writer

Milan’s work-life has been centered around job search for the past three years. He is a Certified Professional Résumé Writer (CPRW™) as well as an active member of the Professional Association of Résumé Writers & Careers Coaches (PARWCC™). Milan holds a record for creating the most career document samples for our help center – until today, he has written more than 500 resumes and cover letters for positions across various industries. On top of that, Milan has completed studies at multiple well-known institutions, including Harvard University, University of Glasgow, and Frankfurt School of Finance and Management.

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