Product Engineer at Flock Resume Sample

Hired by: Flock

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Product Engineer at Flock Resume Sample (Full Text Version)

Nasatya Chakarvarti

Email address: hello@kickresume.com

Phone number: 555-555-5555

Profile

Professional with strong ability to combine technical and negotiation skills with an approach of accountability.

Committed, enthusiastic and able to work under pressure, I am seeking an opportunity to work in a tech-centric and challenging environment where there will be room for future career progression.

Core Competencies:

▪ Web Developer

▪ Program Coordinator

▪ Technical Content Writer

▪ Software Developer

Work experience

09/2019 - present, Product Support Engineer, Flock (Directi Company), Mumbai, India

Handle front end development/changes for the team.
Help fix any bugs that crop up in the product and contribute to the feature documentation.
Work with the development team and suggest updates and features.
Participate in the product planning process to ensure that features requested are prioritised and implemented.
Provide Omnichannel Support.
Planning technical training to boost the skills of product support team members.
Resolve system and customer issues by troubleshooting and providing effective solutions.
Testing product components to identify root causes of issues.
Proposing creation or improvement of products and equipment, based on market trends.
Review all articles before they are published for the users.
Review tickets and provide comments, scope of improvement for the team member.
Deal with provisioning and configuration management.
Manage spam/abuse cases for a Domain.
Create, Manage and POC for Sitemaps.

Education

07/2015 - 06/2019, B.E. (Information Technology), VES Institute of Technology (VESIT), Mumbai, India

05/2015, CBSE: Science (Computers), Our Own High School, Al Warqa’a, Dubai (OOHS), Dubai, UAE

Skills

SYSTEMS

Windows (XP, 7, 8, 10), Linux

DATABASE

PostrgreSQL, Microsoft SQL Server, MySQL, Firebase

FRAMEWORK & CMS

Node JS, React JS, CodeIgniter, Django, REST, Ruby On Rails

WordPress

GENERAL PROGRAMMING & AUTOMATION

Java, Python

Selenium

SOFT SKILLS

Time Management

Adaptable and Flexible

Teamwork and Collaboration

Communication

TOOLS

JIRA, Kibana, HubSpot

LANGUAGES

English

Hindi

Arabic

Certificates

09/2020, React - The Complete Guide (incl Hooks, React Router, Redux), Udemy

05/2020, Advanced Google Analytics, Google

09/2019, Microsoft Technical Associate, Microsoft

07/2019, Ruby on Rails Developer, Udemy

05/2018, Python for Data Science, Microsoft

04/2018, PL/SQL Database, Oracle Academy

Achievements

Campus Ambassador of Vivekanand Education Society’s Institute of Technology - Mumbai.
Program Coordinator for Microsoft.
Data Collector & Designer of IT department for two years.
Won Weave the web organised by Praxis.
Developed Version 2.0 & 3.0 of the website & Published an Android App for the VESIT Railway Concession Portal.
Won the Internshala Training Gold Award.

Publications

08/2019, Recognition and Depth Approximation of Dry & Filled Potholes, International Journal of Innovative Research in Science, Engineering and Technology, Volume 8, Issue 8

04/2019, Realtime Location-Based Passenger Tracking System Using Beacon for Airport Authority, International Journal for Research in Applied Science, Volume 7, Issue IV

Hobbies

Programming

Exploring Aviation

Simulation Games

Travel

Pizza Lover

Astronomy

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