Project Manager Resume Example

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Written by Milan Šaržík, CPRW

Certified Professional Résumé Writer

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Project Manager Resume Example (Full Text Version)

Atu Nurzaman

Address: 999 Karangapawitan, 99999, Garut, Indonesia

Date of birth: 1988-14-04

Email address: hello@kickresume.com

Phone number: 999-999-9999

Work experience

01/2012 - 10/2012, IT Staff, BPPNFI Regional VIII Sentani Papua, Jayapura, Indonesia

Installed and configured computer hardware, operating systems, and applications
Monitored and maintained computer systems and networks
Communicated with staff or clients to guide them through system setup or issue resolution
Troubleshot system and network problems, diagnosed and resolved hardware or software faults
Replaced parts as needed
Provided support, including creating procedural documentation and relevant reports.

01/2013 - 01/2016, Customer Care Relation, PT. Supra Primatama Nusantara, Jakarta, Indonesia

Provided Tier 2 customer care support for Biznet's MetroNet product
Proactively addressed customer inquiries and issues related to networking, payment, and other concerns
Managed email complaints and effectively resolved issues
Utilized social media platforms such as Facebook, Twitter, and Kaskus to address customer concerns
Supervised and guided Tier 1 team in handling customer complaints via phone.

01/2016 - present, Project Engineer, PT. Supra Primatama Nusantara (Biznet Networks), Jakarta, Indonesia

Designed and constructed Biznet Fiber Optic and Hybrid Fiber Coaxial Networks.
Conducted periodic checks for covered areas.
Prepared bill of materials and bill of quantities.
Generated technical data for coverage areas.
Maintained networks within coverage areas.
Established infrastructure networks for landed properties including housing and business parks.
Managed and maintained SPOP (Super POP) in all coverage areas.

Education

2001 - 2004, SMPN 1 Garut, Garut, Indonesia

2004 - 2007, IPA, SMAN 2 Tarogong, Garut, Indonesia

2007 - 2010, Computer & Network Engineer, STMIK Tasikmalaya, Tasikmalaya, Indonesia

Skills

Leanguage

English

French

Business

Marketing

Time management

Financial management

Customer service

Computer skills

Microsoft Office

PowerPoint

Hobbies

Exploring distant lands

Getting lost in a good book

Capturing moments

Feeling the music

Automotif

Gamer

Socialization

Strengths

Attention to detail

Coordinating

Discipline

Dedication

Flexible/Adaptable

Honesty

Milan Šaržík, CPRW

Certified Professional Résumé Writer

Milan’s work-life has been centered around job search for the past three years. He is a Certified Professional Résumé Writer (CPRW™) as well as an active member of the Professional Association of Résumé Writers & Careers Coaches (PARWCC™). Milan holds a record for creating the most career document samples for our help center – until today, he has written more than 500 resumes and cover letters for positions across various industries. On top of that, Milan has completed studies at multiple well-known institutions, including Harvard University, University of Glasgow, and Frankfurt School of Finance and Management.

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