Dear Hiring Manager,

I am writing to express my interest in the Telephone Operator position at your esteemed organization. With 3 years of experience in healthcare organizations, I am excited about the prospect of contributing to your team.

Currently, I serve as a Switchboard Operator at Sunnybank Health, where I am an integral part of a 6-person operator team managing telecommunications activities for 3,500 employees across 4 sites. My responsibilities include handling incoming and outgoing calls, paging requests, connecting parties, and providing information in a timely manner.

In addition to possessing excellent communication and analytical skills, I have a strong ability to assess calls for urgency, direct callers to the appropriate departments, and provide empathetic support when needed.

Given the recent budget cuts at Sunnybank, I am actively seeking a new full-time opportunity to continue supporting healthcare professionals. After conducting thorough research on your hospital and reading positive online reviews, I am eager to contribute to your team.

I have attached my résumé for your review. Thank you for considering my application. I look forward to the possibility of discussing how my skills and experience align with your needs.

Sincerely,

Marc Parker