Wait Staff Manager Resume Sample

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Wait Staff Manager Resume Sample (Full Text Version)

Casimir Stormrider

Email address: hello@kickresume.com
Phone number: 999-999-999
Web: www.kickresume.com

Profile

Experienced Wait staff Manager with a Leadership and Management Certificate. Seeking a position as a Wait staff Manager to utilize my expertise in overseeing and optimizing restaurant operations.

Education

09/2015 - 06/2018, Leadership and Management Certificate, Harvard Extension School, Cambridge, United States
  • Graduated with Distinction (Grade 1- A/ Excellent  equivalent in all 5 subjects)
  • GPA 3.8 (top 10% of the program)

Work Experience

04/2020 - present, Wait staff manager, Upscale Restaurant Group, New York, United States
  • Led a team of 15 wait staff members to ensure efficient and smooth operations, resulting in increased customer satisfaction and repeat business.
  • Trained and mentored new employees in service standards, menu knowledge, and order-taking techniques, resulting in improved staff performance and reduced training time.
  • Implemented effective scheduling and staffing strategies to optimize productivity and minimize labor costs, resulting in a 20% decrease in overhead expenses.
  • Conducted regular performance evaluations, provided constructive feedback, and implemented performance improvement plans, resulting in enhanced staff morale and increased employee retention.
07/2018 - 03/2020, Assistant Manager, Upscale Restaurant Group, New York, United States
  • Developed and implemented new sales strategies, resulting in a 15% increase in monthly revenue.
  • Streamlined inventory management processes, reducing costs by 10% and improving overall efficiency.
  • Managed performance evaluations and provided ongoing training and coaching to enhance team members' skills and productivity.

Skills

Languages
English
Spanish
Computer Skills
POS software
Microsoft Excel
OpenTable

Strengths

Leadership
Communication
Problem-solving
Customer Service
Organizational skills
Teamwork

Hobbies

Enjoying barefoot walking
Getting lost in a good book
Experimenting with recipes and cooking
Position Overview:

As a Wait Staff Manager, you'll lead and coordinate the front-of-house team to deliver exceptional dining experiences. Responsibilities include overseeing daily operations, training staff on service standards, and ensuring customer satisfaction. Collaborate with kitchen and management teams to optimize service efficiency. Your leadership skills, attention to detail, and commitment to guest service will contribute to a positive and seamless dining atmosphere. Join our hospitality team to lead a dynamic wait staff, creating memorable dining experiences and maintaining the highest standards of service.

Tomas is the CMO and co-founder of Kickresume, the company that has already helped nearly 4,000,000 job seekers land their dream jobs. Although these days his role revolves mostly around Kickresume's marketing strategy, he still likes to share his extensive knowledge of resumes and personal branding with job seekers around the world. Also, due to the nature of his work, he consumes an unhealthy resume-related content on daily basis. 

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