Williams-Sonoma Customer Service Resume Example

Hired by: Williams-Sonoma, Inc.

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Williams-Sonoma Customer Service Resume Example (Full Text Version)

Caitlin Eaton

Email address: hello@kickresume.com

Phone number: 555-555-5555

Profile

Experienced and detail oriented Customer Support Representative with comprehensive knowledge to readily support a variety of professional undertakings. Track record for readily grasping difficult concepts quickly and has proven leadership/teamwork skills. Displays determination in all endeavours with attention to accuracy for optimal end results.

Work experience

07/2019 - 10/2019, Service Cashier, Metro Ford of OKC, Oklahoma City, Oklahoma

Setting appointments for vehicles to be serviced.
Closed and completed repair orders for service advisors and technicians.
Completing purchase orders for local vendors.
Handled cash and card transactions.
Competed deposit at end of the evening.
Answering any queries from customers.

03/2019 - 08/2019, Service Advisor, Norman Mitsubishi, Norman, Oklahoma

Integral support for all aspects of the service and parts department.
Answered phones in timely fashion and relayed customer information.
Set appointments for technicians without overbooking.
Located and sold parts for our parts department customers.
Opened, wrote, and closed repair orders for each customer.

10/2018 - 01/2019, Service Cashier, Bob Moore Nissan, Norman, Oklahoma

Answered phones in timely fashion and relayed customer information.
Closed and completed repair orders for service advisors and technicians.
Completing purchase orders for local vendors.
Handled cash and card transactions.
Completed deposit at beginning and end of every day, which included (counting the cash, entering all of the day's receipts into an Excel spreadsheet, and making sure the totals matched with the computer numbers.

Education

2003 - 2006, High School Diploma, Southwest Christian Academy

Skills

Computer/Data Analytics Skills

Microsoft Office

Excel

Software Skills

Reyolds and Reynolds

DealerTrack

Interpersonal Skills

Good Team Player

Multitasking

Problem Solving

Client Relations

Team Leadership

Strengths

Attention to detail

Attitude

Confident

Dependability

Writing

Dedicated

Adaptable

Fast learning

Patient

Resolving customer complaints

Working under pressure

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