Customer Service Clerk Resume Sample

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Written by Milan Šaržík, CPRW

Certified Professional Résumé Writer

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Customer Service Clerk Resume Sample (Full Text Version)

Alisa Kauppila

Email address: hello@kickresume.com

Phone number: 555-555-5555

Profile

Results-oriented Customer Service Clerk with a proven track record of effectively communicating with clients, organizing and maintaining files, coordinating work schedules, and overseeing inventory management. Certified Office Manager with strong organizational abilities and a demonstrated ability to thrive in high-pressure environments. Currently seeking a challenging Customer Service Clerk position with a dynamic company that fosters growth and personal development opportunities.

Work experience

06/2017 - 05/2019, Customer Service Clerk, Smartrise Engineering, Inc., Ghent, Belgium

Provided information and advice to customers, processed orders, prepared correspondence, and managed office supplies.
Greeted office visitors, produced work schedules and assignments, and resolved customer account problems, ensuring exceptional customer experience.
Prepared conference rooms, answered the phone, responded to emails, and collaborated with colleagues to enhance daily office operations efficiency.
Maintained office inventories, ordered missing supplies, and performed other administrative duties as needed.
Recognized by executives for outstanding performance.

Education

09/2013 - 05/2017, Business & Management with Marketing, Ghent University, Ghent, Belgium

Achieved a GPA of 3.98, placing in the top 10% of the program
Received the 2015 Academic Excellence Award
Participated in Economics Society, Marketing Society, and Riding Society clubs and societies.

09/2009 - 05/2013, High School, Grundskolan Norsen, Helsinki, Finland

Achieved High School graduation with Distinction, earning Grade 1 (A/excellent equivalent) in all four subjects.
Recognized as the recipient of the 2012 Best Graduate Award.
Engaged in extracurricular activities including Aerobics Society, Fitness Club, and Tennis Club.

Skills

Languages

Finnish

English

French

Computer Skills

Microsoft Office

Bitrix24, LibreOffice

Fleep, Flock

TravelPerk, Expensify

Interpersonal Skills

Ability to Work under Pressure

Analytical Skills

Communication Skills

Critical Thinking

Detail-oriented

Good Team Player

Time Management

Volunteering

09/2011 - 05/2012, Class Treasurer, Grundskolan Norsen, Helsinki, Finland

Certificates

02/2019, Certified Office Manager, National Association of Certified Public Bookkeepers

Milan Šaržík, CPRW

Certified Professional Résumé Writer

Milan’s work-life has been centered around job search for the past three years. He is a Certified Professional Résumé Writer (CPRW™) as well as an active member of the Professional Association of Résumé Writers & Careers Coaches (PARWCC™). Milan holds a record for creating the most career document samples for our help center – until today, he has written more than 500 resumes and cover letters for positions across various industries. On top of that, Milan has completed studies at multiple well-known institutions, including Harvard University, University of Glasgow, and Frankfurt School of Finance and Management.

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