Customer Support Resume Example

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Customer Support Resume Example (Full Text Version)

Hanna Majores

Address: 821 01, Bratislava
Date of birth: 1984-07-11
Email address: hello@kickresume.com
Phone number: +9 999 999 999

Profile

Dynamic and innovative young professional with extensive experience in Translation, Linguistics, and Customer Fulfillment. Passionate about utilizing technology and exploring new cultures through travel. Highly skilled in building strong relationships and providing exceptional customer service.

Work experience

01/2016 - 07/2017, Interpreter/Assistant, Cosmo Electronics Euro spol.s.r.o., Nitra
  • Translated documents in various fields including technology, production, e-mails, and contracts in Slovak and Japanese.
  • Provided interpretation services during meetings.
  • Facilitated communication with partners and coordinated meetings.
2014 - 2017, Interpreter/Language Teacher, Freelancer, Bratislava, Kosice
  • Experienced in translation and interpreting in Japanese and Slovak languages.
  • Conducted private Japanese language lessons for individuals.
11/2013 - 08/2014, Customer Fulfillment Administrator, IBM IC Bratislava
  • Managed IBM System Z customers in the AP area, specifically in Japan
  • Facilitated communication with customers and internal clients
  • Processed and released invoices in SAP.
05/2010 - 12/2012, Secretary to Ambassador, Embassy of Japan in the SR, Bratislava
  • Managed ambassador's official agenda and correspondence.
  • Oversaw the smooth operation of the office and prepared documents.
  • Directed communication efforts both internally and externally.
  • Organized official events.

Hobbies

Balanced lifestyle
Learning
Photography
IT
Travel

Skills

Languages
English
Japanese
Chinese
IT literacy
Linux
Photoshop/Gimp
Typing

Strengths

Attention to detail
IT literacy
Quick learner
Linguist
Self motivated

Education

2004 - 2010, Japanese and Intercultural communication, Comenius University in Bratislava, Slovakia
  • Earned a Bachelor's degree in Japanese and Intercultural Communication.
  • Completed a one-year exchange program at Ferris University in Yokohama, Japan.

Volunteering

2008 - 2009, Presenter/Organizer, Istrocon/Comics Salon, Bratislava
  • Orchestrated and managed the Japan salon section of the festival
  • Delivered a captivating presentation on Japanese culture.

Milan’s work-life has been centered around job search for the past three years. He is a Certified Professional Résumé Writer (CPRW™) as well as an active member of the Professional Association of Résumé Writers & Careers Coaches (PARWCC™). Milan holds a record for creating the most career document samples for our help center – until today, he has written more than 500 resumes and cover letters for positions across various industries. On top of that, Milan has completed studies at multiple well-known institutions, including Harvard University, University of Glasgow, and Frankfurt School of Finance and Management.

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