• Managed multiple projects simultaneously, overseeing development, implementation, and roadmapping, while also writing proposals and calculating fees.
• Collaborated with partners, stakeholders, and freelancers to ensure project success.
• Authored grant proposals to secure funding for projects.
• Executed digital marketing strategies, including content creation, Facebook and Google advertising, and website maintenance.
• Conducted ongoing research to support decision-making and improve processes.
• Proactively sought out new clients and conducted meetings to expand business opportunities.
• Handled invoicing, payment processing, budget proposals, price quotes, and contract preparation for clients.

• Conducted recruitment selection processes.
• Scheduled interviews by coordinating with applicants.
• Conducted job interviews with candidates.
• Analyzed received information and presented candidates to the Head.

• Worked in a dynamic sales team specializing in telecommunications services.
• Provided exceptional phone service to both business and individual clients.
• Spearheaded projects to enhance fiber internet services.
• Oversaw, monitored, and communicated sales activities and outcomes.
• Demonstrated leadership by assisting team members, recruiting new talent, conducting training sessions, and mentoring sales associates.

• Demonstrated strong customer service skills with a focus on driving sales.
• Accurately processed cash and credit payments, managed financial statements.
• Conducted daily inventory checks and maintained accurate product supply counts.
• Successfully managed critical situations as they arose.
• Cultivated and maintained friendly relationships with customers.

• Provided efficient and courteous customer service.
• Accurately processed cash and credit payments.
• Initiated career with first official employment opportunity.

A course for writing texts, ideas and concepts.

The main outcome of this course – brand digital strategy. A brand was chosen and adapted all the theory instantly in practice: analyzing it using different approaches, building creative concepts, designing UI/UX, managing traffic and etc.

50 hours of lectures + individual work

Certificates:

1. Digital marketing
2. AdWords Basics
3. Search advertising
4. Video advertising
5. Display advertising
6. Analytics for beginners
7. Advanced Google analytics
8. Digital sales

High-quality social communication, data analysis and advertising.

Learn how to identify customer's buying steps and change selling actions.

Customer service in terms of business etiquette.

The two-day training to apply theoretical knowledge in practice, simulation of situations related to the development of sales activities.

Active sales actions.

Positive self and company representation, the relationship between company and client, client's needs, objections and claims.

Positive self and company representation, customer types and needs, complex communication situations, sales methods.

Recognision of customer's behavior style, customer activations and

promotions.

• Attained a Bachelor's degree from an accredited university
• Demonstrated proficiency in social work principles and practices
• Successfully completed coursework in ethics, case management, and counseling
• Engaged in hands-on experience through internships and field placements
• Developed strong communication and collaboration skills through working with diverse populations

Acknowledgement for the biggest contribution in 2012 results for Fiber Internet Group AB TEO