Patient Coordinator Resume Example

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Patient Coordinator Resume Example (Full Text Version)

Emilia Gianopoulou

Email address: hello@kickresume.com
Phone number: 555-555-5555

Profile

Highly motivated and dedicated Patient Coordinator with over 2 years of proven experience in delivering exceptional patient support, overseeing front office operations, and safeguarding sensitive medical information. Recognized as Employee of the Month for outstanding performance. Possesses a Nursing degree from a prestigious university and holds a Registered Nurse certification. Demonstrates excellent communication skills and a strong aptitude for collaborative teamwork.

Work experience

06/2016 - 05/2019, Patient Coordinator, Johns Hopkins Hospital, St. Louis, MI, United States
  • Registered incoming patients, answered phone calls, responded to emails, and scheduled patient appointments.
  • Verified insurance coverages, collected payments, and maintained and updated confidential medical records.
  • Resolved patient concerns and inquiries, coordinated daily front office operations, ensuring exceptional patient experience.
  • Ensured cleanliness of front office, collaborated with internal and external hospital divisions, and performed additional duties as needed.
  • Recognized as Employee of the Month for elevating patient satisfaction from 79% to 92% in 1 year.

Education

09/2012 - 05/2016, Nursing, Washington University in St. Louis, St. Louis, MI, United States
  • Achieved a GPA of 3.98, ranking in the top 5% of the program
  • Received the Academic Excellence Award in 2015
  • Actively participated in clubs and societies including Boat Club, Psychology Society, and Tennis Club.
09/2008 - 05/2012, Gymnasium, Arsakeio High School Of Patras, Patras, Greece
  • Achieved Graduated with Distinction, earning Grade 1 (equivalent to A/excellent) in all four subjects
  • Awarded the Best Graduate Award in 2012
  • Active member of Dance Club, Fitness Club, and Volleyball Club.

Skills

Languages
Greek
English
French
Computer Skills
Microsoft Office
Archiz, eHospital
Aarogya, SoftClinic
Insta HMS, PwaveHosp
Interpersonal Skills
Analytical Skills
Attention to Detail
Communication Skills
Leadership Skills
Organizational Skills
Teamwork
Time Management

Volunteering

05/2015 - 08/2015, Medical Healthcare Volunteering, Academy of Emergency Medicine, Lilongwe, Malawi

Certificates

05/2016, Certified Registered Nurse, American Nurses Association
04/2013, Driving Licence, Driving School

Hobbies

Exploring distant lands
Getting lost in a good book
Every kind of sport

Milan’s work-life has been centered around job search for the past three years. He is a Certified Professional Résumé Writer (CPRW™) as well as an active member of the Professional Association of Résumé Writers & Careers Coaches (PARWCC™). Milan holds a record for creating the most career document samples for our help center – until today, he has written more than 500 resumes and cover letters for positions across various industries. On top of that, Milan has completed studies at multiple well-known institutions, including Harvard University, University of Glasgow, and Frankfurt School of Finance and Management.

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